Notice the discontent in the shadows
When it comes to IRM, CISOs focus mostly on technology: user business behavior analytics (UEBA), security information and event management (SIEM), data loss prevention, and the like. There is no strong emphasis on going beyond viewing colleagues as streams of user data, instead seeing them as individuals with complex lives and various pressures placed upon them.
But discontent can grow in dark places, some of which may appear dangerous and then a threat. When CISOs ignore the human side of the equation, they expose their organizations to risks that could be avoided with less work.
CISOs themselves are no strangers to discontent. Indeed, the 2024 IANS/Artico report highlighted that three out of four CISOs are ready to move out of their current role. No bones about it, the field of cybersecurity is tough and can hurt people. If that’s not a sign of great attention to detail throughout the organization, I don’t know what is. A good leader should know that if they are stressed and struggling, their teams are probably in the same boat.
Not having an answer can lead to dissatisfaction
The Pew report, which followed years of listings as “massive resignations,” reduced employee satisfaction on a variety of vectors. Not surprisingly, the lowest levels of satisfaction surround compensation, benefits, opportunity for promotion, training/development, and performance feedback.
The highest scores were entered in relation to daily tasks, colleagues, and relationships with managers or supervisors. Where the Pew data breaks down is along generational divides, with those my age, 65-plus, often more satisfied (we’re right on the ground after all) than those in the 30-49 bracket.
Sadly, more than 55% of respondents said they don’t have someone at work they consider a mentor. And 28% have the opinion that their employer does not care about them at all.
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