Security awareness training best practices and key components
We have included the whyand whatof security awareness, but the big difference is in ensuring that the training is effective.. Here are the building blocks for a good security awareness training program:
Content – and many ways to deliver it. Obviously, you need to collect the information you want your employees to learn, but you’ll also want to provide this information in a variety of formats, including videos, blog posts, interactive situations (like the phishing emails mentioned above), lunch and learning sessions, and more. And yes, all of this needs to be as fun as on-the-job training can be. Both information and delivery methods must be customized for different employee groups: the CEO and entry-level sales associates both need security awareness, but they must find it according to their needs.
Support within your organization. No matter how great your content is, it won’t be effective if you don’t get buy-in for your training program throughout your organization. Getting senior leadership from the board is important, and individual departments should be involved in the release and consultation rather than having another mandate assigned to them. Working with HR is also important, as HR is not only an important department for training programs but also an important partner in helping to enforce the completion of directives and policies.
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