Integrate problems to reduce shock
General issues can help reduce the emotional shock of a bad cybertecurity incident. “I have really good advice from eBay COO when I work there,” Sullivan said. “He said, ‘If your job answers disasters, you need to build an organization that views it as their work, not as a challenge.’ In short, if your work is putting fires, forming the fire department. We have built our safety organizations to answer fires. “
Ian Campbell, Worker’s security engineers, spend 10 years as an urgent dispatcher. Fire Family Department has emphasizing the importance of non-party members to include members of their name after the incident. Campbell noticed that the Police Department was “too much, ‘this is what is happening, take place, go over to the next.'”
The fire department, on the other hand, “had a healthy predictions that people were pregnant for events,” in many pre-waves in making firefights, Campbell said. “What I Have seen in all the decade is to ‘Save You yourself’ a dangerous attitude. To set the programs like this [the fire department program] Forward. “
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